Some leaders are making significant changes in how they think and act since COVID-19 turned the world upside down. This client’s story highlights lessons for many of us. When she was ten years old Sonia’s family immigrated to the United States from the Middle East....
A client from Amsterdam used to watch me facilitate leadership programs for his company’s executives. At the end of each session I’d ask him how he thought it went. Mark would look very serious and say, “Robert, not everything is AWESOME.” He’d pronounce...