by admin | Mar 16, 2015 | Blog (All Categories), Emotional Intelligence, Executive Coaching, Latest Updates, Organizational Culture, Self-Awareness
When clients proclaim, ‘we’ve got to hold people more accountable’ I can’t help but smile. Why? Because the declaration, itself, displays such a lack of accountability. ‘We’ve got to’ diffuses any responsibility for taking action. But imagine if the speaker said,...
by admin | Jan 20, 2015 | Blog (All Categories), Emotional Intelligence, Latest Updates
I occasionally visit art museums with family and friends, but I’m not very good company. My enthusiasms get the better of me and I become a tad, well, pedantic. I might go on about the difference between impressionism and neo-impressionism, or talk at length about why...
by admin | Dec 2, 2014 | Blog (All Categories), Emotional Intelligence, Latest Updates, Self-Awareness
Kevin sagged when he recounted his past few years as president of a troubled division of a major insurance company. “I’m damaged goods,” he started. “I loved my career until they promoted me to turn around this failing unit. I became a real jerk. I screamed at...