Some leaders are making significant changes in how they think and act since COVID-19 turned the world upside down. This client’s story highlights lessons for many of us. When she was ten years old Sonia’s family immigrated to the United States from the Middle East....
“In my twenty years as an executive I’ve never been on such a dysfunctional a team,” “Coming to team meetings fills me with dread,” “I’ve been thrown under the bus so often I have tread marks on my back.” These were just some of the comments I heard during my...
Every client I work with complains that they need more effective cross-organizational collaboration. They say that collaboration is more crucial than ever, due to increasingly complex environments and the speed of change. Yet people still work in their silos and spend...
I can’t blame you if you greet this post with skepticism. Leadership and poetry seems like an oxymoron, like rain and San Diego. I’m even a little surprised you are still reading. But here are lessons from two senior executives who recently used poetry to align their...
Most of the coaching requests that I receive revolve around emotional intelligence: clients are described as lacking self-awareness, or are unable to control their impulses, or don’t empathize with others. But what if this diagnosis is only half correct: What if many...
I hate to say it, but several people I work with have annoying habits. Some interrupt too much, some don’t say what’s really on their minds, some are so detail-oriented they make my teeth ache. But I too inflict an annoying habit on others: I often indirectly ask for...
