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Curb my enthusiasm

by admin | Jun 7, 2016 | Collaborating, cross cultural understanding, Influencing, Organizational Culture

A client from Amsterdam used to watch me facilitate leadership programs for his company’s executives. At the end of each session I’d ask him how he thought it went. Mark would look very serious and say, “Robert, not everything is AWESOME.” He’d pronounce...

Lead change differently (part 2)

by admin | Mar 1, 2016 | Latest Updates, Leading Change, Organizational Change, Organizational Culture

A client of mine is struggling to remain competitive in an industry where smaller, more agile competitors are nibbling away at their market share. They believe that their organizational culture needs to change in order to be successful. In a recent phone call with the...

Lead change differently (part 1)

by admin | Feb 1, 2016 | Blog (All Categories), Facilitation, Latest Updates, Leading Change, Organizational Change, Organizational Consulting, Organizational Culture

Have you ever gotten in your car, driven to work, found a parking spot, sat at your desk, and wondered: How did I get here? If you ever experienced this, you were probably on automatic pilot, unconscious of what you were doing because you do it so often. Now let’s say...

The scapegoat effect

by admin | Nov 18, 2015 | Blog (All Categories), Conflict, Facilitation, Leadership Skills, Organizational Culture

Everybody believed Paul was the problem. His teammates complained in anonymous interviews that he was overly critical and negative. They said he dominated conversations, and became aggressive when someone disagreed with him. Despite acknowledging his deep technical...

The enemy of accountability

by admin | Mar 16, 2015 | Blog (All Categories), Emotional Intelligence, Executive Coaching, Latest Updates, Organizational Culture, Self-Awareness

When clients proclaim, ‘we’ve got to hold people more accountable’ I can’t help but smile. Why? Because the declaration, itself, displays such a lack of accountability. ‘We’ve got to’ diffuses any responsibility for taking action. But imagine if the speaker said,...

Lead yourself through change (part 2)

by admin | Sep 22, 2014 | Facilitation, Leadership Skills, Leading Change, Organizational Change, Organizational Culture

One of my favorite New Yorker cartoons depicts two excited executives sitting in a meeting. One says to the other, “Let’s keep things here exactly the way they are.” The other responds, “Yeah, let’s not change anything!” Many of us want to change our organizations so...
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