by admin | Nov 18, 2015 | Blog (All Categories), Conflict, Facilitation, Leadership Skills, Organizational Culture
Everybody believed Paul was the problem. His teammates complained in anonymous interviews that he was overly critical and negative. They said he dominated conversations, and became aggressive when someone disagreed with him. Despite acknowledging his deep technical...
by admin | Aug 12, 2015 | Collaborating, Conflict, Emotional Intelligence, Executive Coaching, Latest Updates, Leadership self development, Leadership Skills, Self-Awareness
Your boss passes you in the hallway a few hours after you led an important meeting. She stops you and says, “Hey, about that meeting this morning. I have some feedback for you.” At that moment, what do you think: “wow, that’s great,” or, “oh crap, now what?” If you...
by admin | Jun 9, 2015 | Coaching skills, Emotional Intelligence, Executive Coaching, Influencing, Latest Updates, Leadership Skills, Self-Awareness
A dear colleague and I were talking at lunch about the usual subjects – our work, our families, the miserable state of the world. We commiserated about our aging parents growing more frail. I said, “It is what it is,” and my friend replied, “No it isn’t.” I repeated,...
by admin | May 18, 2015 | Emotional Intelligence, Latest Updates, Leading Change, Organizational Change
Last week I learned a lesson about leading change that I won’t soon forget. And it came from… an invoice… For 17 years I’ve used the same process after finishing a project: I staple expense receipts to pieces of paper, open a Word document that summarizes fees and...
by admin | Apr 14, 2015 | Emotional Intelligence, Latest Updates, Self-Awareness
Twenty-six participants from twelve different countries! That’s what David and I found awaited us when we landed recently in Frankfurt (Germany, not Kentucky) to teach a leadership workshop. We fretted: Would we be seen as ‘super-power’ imperialists imposing American...
by admin | Mar 16, 2015 | Blog (All Categories), Emotional Intelligence, Executive Coaching, Latest Updates, Organizational Culture, Self-Awareness
When clients proclaim, ‘we’ve got to hold people more accountable’ I can’t help but smile. Why? Because the declaration, itself, displays such a lack of accountability. ‘We’ve got to’ diffuses any responsibility for taking action. But imagine if the speaker said,...
