by admin | Aug 12, 2015 | Collaborating, Conflict, Emotional Intelligence, Executive Coaching, Latest Updates, Leadership self development, Leadership Skills, Self-Awareness
Your boss passes you in the hallway a few hours after you led an important meeting. She stops you and says, “Hey, about that meeting this morning. I have some feedback for you.” At that moment, what do you think: “wow, that’s great,” or, “oh crap, now what?” If you...
by admin | Jul 15, 2015 | Latest Updates
I boarded a plane recently (what’s new?) to an announcement that the city we were flying to was blistering in 95-degree heat. I groaned in complaint. Overhearing me, the man in the next seat started in about the weather, describing in detail the record setting heat...
by admin | Jun 9, 2015 | Coaching skills, Emotional Intelligence, Executive Coaching, Influencing, Latest Updates, Leadership Skills, Self-Awareness
A dear colleague and I were talking at lunch about the usual subjects – our work, our families, the miserable state of the world. We commiserated about our aging parents growing more frail. I said, “It is what it is,” and my friend replied, “No it isn’t.” I repeated,...
by admin | May 18, 2015 | Emotional Intelligence, Latest Updates, Leading Change, Organizational Change
Last week I learned a lesson about leading change that I won’t soon forget. And it came from… an invoice… For 17 years I’ve used the same process after finishing a project: I staple expense receipts to pieces of paper, open a Word document that summarizes fees and...
by admin | Apr 14, 2015 | Emotional Intelligence, Latest Updates, Self-Awareness
Twenty-six participants from twelve different countries! That’s what David and I found awaited us when we landed recently in Frankfurt (Germany, not Kentucky) to teach a leadership workshop. We fretted: Would we be seen as ‘super-power’ imperialists imposing American...
by admin | Mar 16, 2015 | Blog (All Categories), Emotional Intelligence, Executive Coaching, Latest Updates, Organizational Culture, Self-Awareness
When clients proclaim, ‘we’ve got to hold people more accountable’ I can’t help but smile. Why? Because the declaration, itself, displays such a lack of accountability. ‘We’ve got to’ diffuses any responsibility for taking action. But imagine if the speaker said,...
